Your Delivery

JPB Jewellery are very happy to deliver your purchase for FREE via Royal Mail, a signature may be required upon delivery.

Orders made before 3.00pm on Monday to Friday should be dispatched on the same day for next day delivery, however in some circumstances beyond our control some items may take a little longer.

Orders taken on Saturday should be dispatched on Monday, excluding bank holidays.

PayPal orders can only be dispatched when notification from PayPal is received and these orders can only be delivered to your verified PayPal address.

Returns for online purchases

At JPB Jewellery we're certain that you will be highly delighted with your purchase. However if you do want to return or exchange an item we are happy to offer a 14 day full refund/exchange.

Please request a return by emailing or by calling us.
Please return your item to us within 14 days of receipt, in its original condition with the original packaging and paperwork. Return your item by post to us via Royal Mail Special Delivery to ensure proof of delivery. Return postage costs are the responsibility of the buyer.
Undamaged returned items will be refunded to the original card used to place your order.

If you have received a faulty or wrong item, please contact us immediately.

You may return and exchange personally at our Huddersfield shop except for orders purchased via Paypal. All orders using Paypal can be returned via post.